Boots & Hanks Truck Parts, Inc. – Return & Warranty Policy

30-Day Warranty

All parts and engines are backed by our 30-day warranty. If your item develops a covered defect within this period, contact us immediately so we can help.

Return Eligibility

• Returns are accepted only when the item is defective or not as described.
• The product must be returned within 30 days of the original purchase date and in the same condition it left our facility.

Restocking Fee & Freight

• A 25 % restocking fee applies to all engine and transmission returns.
• The customer is responsible for freight charges both ways; freight costs are non-refundable.

Refunds

Once the item is received and inspected, we will refund the original purchase price minus freight, the 25 % restocking fee, and any payment-processing fees.

Refunds are issued in the same form of payment used for purchase.

After 30 Days

Returns or refunds cannot be processed beyond the 30-day window.

If you have questions about this policy or need to start a return, please contact Boots & Hanks Truck Parts, Inc. customer support.